Anua cream

Exchange & Return
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at squarestock261@gmail.com. 

Or through WhatsApp: +201104546120

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at squarestock261@gmail.com.

Or through WhatsApp: +201104546120

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned or exchanged, Like Underwears, perfumes, skin care or Perfumes

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
You can exchange within 14 days from the date of receiving the package 

Shipping

Standard shipping takes 4–6 days from order confirmation.
confirmation message will be sent via WhatsApp as soon as you make an order, Please confirm your order via WhatsApp. If you don't confirm within 2 days, your order will be automatically canceled.